Customer story

Dr Joseph Macdessi

MBBS (Hons), FRACS (Orth)
VMO, Sydney Children's Hospital

Dr Joseph Macdessi
Dr Joseph Macdessi
MBBS (Hons), FRACS (Orth)

”The letter writing through voice recognition for me has been the most significant time-saving feature in the Eterniumcare platform.”

Dr Joseph Macdessi
MBBS (Hons), FRACS (Orth)
VMO, Sydney Children's Hospital

Challenges

  • Time-consuming letter writing and referral correspondence across a busy surgical practice.
  • Coordinating collaborative patient care across multiple hospital settings.
  • Reducing administrative overhead to maximise time spent on patients.

Results

For Dr Joseph Macdessi, the single biggest game-changer was Eterniumcare's integrated voice recognition for letter writing. Dictating clinical letters directly into the platform has saved significant time on one of the most labour-intensive parts of a specialist's day.

Beyond correspondence, Eterniumcare enabled Dr Macdessi to improve collaborative care — keeping referrers informed and coordinating seamlessly with the team at Sydney Children's Hospital. The cloud-based platform means patient information is always accessible, whether he is in clinic, theatre, or on the go.

Features they love

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Support at every step

With live chat, phone support, 24/7 Help Centre, and personalised training, we're here to support you in any way you need us.

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Nurture your referrers

Smart, integrated letter dictation workflows on desktop and mobile reduce your time to write letters back to your referrers.

We are dedicated to helping our customers

Schedule a personalised demonstration on how Eterniumcare can help you simplify and improve your practice operations and patient engagement.

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Eterniumcare

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Australia’s leading cloud-based practice management platform — helping specialists and their patients connect like never before.

Trusted by specialists across the UK